Services
Revenue recovery for boutique fitness studios.
Every service is built around one outcome: turning contacts you already have into intro sessions that show.
We follow up with old intro leads who never booked, never showed, or stopped responding — then push interested contacts toward booking an intro session.
How it works
- Export old intro leads from your CRM (ClubReady, Walla, Mariana Tek, Mindbody) — name, phone, email, lead status, last contact date, and location
- Clean and segment by recency, source, and last interaction
- Run SMS and email follow-up sequences with opt-out language
- Route interested replies to a dedicated booking link
Outcomes
- Recover revenue from leads you already paid to acquire
- Fill intro session slots that would otherwise stay empty
- Build a repeatable reactivation system
A no-show is not always a lost lead. We follow up with people who booked but never came in and reschedule them into a new intro session.
How it works
- Pull no-show lists from your booking platform
- Send time-sensitive follow-up within 24 hours of the no-show
- Offer a direct reschedule link with available times
- Track booking rate and second-show rate
Outcomes
- Recover 10–25% of no-shows into rescheduled intros
- Reduce wasted intro session slots
- Automate a process that most studios ignore
Past members already know the studio. We help bring cancelled members back with a simple comeback campaign — no pressure, just a reminder.
How it works
- Export cancelled member list with cancellation reason if available
- Segment by tenure, reason, and recency
- Run a low-pressure comeback sequence with a return offer
- Track response rate and new membership conversions
Outcomes
- Win back former members at a fraction of new member acquisition cost
- Re-engage people who already trust the brand
- Build a predictable winback system
Expired trial users and class-pack buyers already experienced the studio. We follow up to move them toward another visit or membership conversation.
How it works
- Export expired trial and class-pack purchaser lists
- Segment by purchase date, visits completed, and total spend
- Run a re-engagement sequence with a limited-time return offer
- Push toward intro rebook or membership conversation
Outcomes
- Convert expired trial users into paying members
- Recover class-pack buyers who never converted to membership
- Increase lifetime value per customer
After the pilot proves the system, we help studios respond faster to new leads from forms, ads, and booking pages — so more people schedule while still interested.
How it works
- Set up instant SMS and email follow-up for all new lead sources
- Include booking links in every message
- Escalate high-intent replies to studio staff
- Track response time, booking rate, and show rate
Outcomes
- Respond in minutes instead of hours or days
- Higher booking rate from new leads
- System that keeps working after the pilot ends
Once the reactivation system is proven, we can help studios run Meta Ads to generate more intro-session leads and feed them into the same follow-up system.
How it works
- Build ad creative around intro session offers
- Target local audience by radius, interests, and lookalikes
- Feed ad leads directly into the instant follow-up system
- Track cost per lead, cost per completed intro, and member conversion
Outcomes
- Generate new intro leads on demand
- Lower cost per acquired member vs. agency-managed ads
- Full system: generate leads → follow up → book → show → convert
Ready to see what's sitting in your old leads?
Book a Pilot Call →